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Prevent Missteps During a Response
A national material supplier wanted a place to bring internal and external team members together to drill, prep and update their Crisis Response plans. CYGNVS resonated with them because they could work in exactly the same platform when they needed to actually respond to a crisis.
"Number one best feature: Cygnvs is an easy to use toolset that keeps confidential information away from adversaries and prying eyes! Building a “live Crisis plan” into this tool supports our prep and table top drill efforts and we can connect readily to our key partners in the event of a major event. We are now planning a series of leadership drills using CYGNVS so we are better prepared."
Coordinate 3rd Party Communications
A large real estate holding company wanted a place to house incident response plans and keep them updated. They also needed the ability to share and collaborate with third parties who support their cyber preparation and response. CYGNVS gave them a singular solution.
"We are enjoying having a secure site where we can house our cyber response plan, insurance policies and predetermined vendor contacts off of our corporate networks. Cygnvs has provided us with a central hub, that we can use for all of our portfolio companies and business units.... This system solves our need to house sensitive cyber response plans off network, but easily accessible in the event of an incident. The ability of the system to maintain all records, documents and commissions in both legally privileged and non-privileged channels significantly reduces our exposure to compliance concerns."
Rely on a Confidential Channel
Members of a family trust wanted to have a secure communication channel where they could be assured there wasn’t leakage of information during a cyber crisis that could cause reputational damage or aggravation of the incident severity.
"All plans are good until the first bullet is fired. This is especially true with crises since responding to an incident is extremely time sensitive and prone to error. CYGNVS allows me to setup side channel communication with my relevant teams before a crisis event occurs, so that if they are needed, I can immediately and securely enact response measures without the worry of additional security leaks."
A Place to Plan, Prepare and Respond
A large food service organization was struggling due to their team going off plan when cyber incidents occur, and were also frustrated with fragmentation of the information for those in charge of the response. Their leadership liked the idea of using CYGNVS to keep everyone on plan and to maintain better control of the flow of information.
"When I first began work in cyber incident management, I quickly learned that access to real-time, accurate information for stakeholder communication, collaboration and action was clearly the most significant hurdle to effective incident management. The CYGNVS platform was built with these objectives in mind and can provide businesses of all sizes an incredible advantage in preparing for and responding to cyber incidents."
One Platform for the Whole Team
A smaller hospitality company had never considered they needed a plan and place to communicate and collaborate in the event of a cyber crisis. They were very pleased to be able to use the CYGNVS platform to get their entire management team onboard and trained as well as using CYGNVS to start building a plan.
"The CYGNVS platform is easy to use and I like the password-less login process. Our onboarding specialist was fantastic. I like that it is included with our insurance for free."
